TOP COPIER DEALERS IN THE UNITED STATES | 7 MIN READ
You've made the decision to go with a copier dealer over a manufacturer and now you must decide which of the hundreds of copier dealers in the United States you should partner with. You're willing to work with a dealer that isn't headquartered in your state, so you begin to search. But how do you decide?
As one of the leading copier dealers in the United States that has worked with major companies with locations all over the world, we often get asked the question, "If I don't go with you, which other copier dealer in the United States would you choose?"
So, we decided to create an article that includes our top choices for copier dealers within the United States. We understand that by making this list, we are pointing potential customers to our competitors, but in the interest of being a helpful and trustworthy resource, we feel a sense of duty to create such a recommendation.
After all, Standard Office Systems' goal is to help customers no matter what.
RELATED: Copier Dealers vs Manufacturers: 3 Myths Busted
Not a lot of time? Jump to the list of Top US Copier Dealers
How We Made Our List
To eliminate any bias in this list, we did not include ourselves and every recommendation is listed alphabetically. There are some requirements that must be met in order to be included in our list. Dealers must:
- Have more than one location
- Have a Google rating of 4-stars or higher, with at least 10 reviews and a positive industry reputation
- Carry more than one brand of copier
- Have a Glassdoor rating of 3-stars or higher
- Have a great reputation for outstanding service within the industry and is a member of the national Copier Dealer's Association
Multiple Locations
A copier dealer with multiple branches should be taken with a grain of salt. Yes, it is typically an indication of a company that is larger in size, but this metric used in making our list is the least valuable.
I speak about the Copier Dealer Network later on in the article, but membership to that group of dealers is virtually the same as working with a major manufacturer. In the blog about copier dealer vs manufacturers (linked above), one key point is that even manufacturers do not have branches everywhere and rely on the same Copier Dealer Network to get things done.
Google Rating
Google ratings are important because they are unfiltered views of customers' interactions. Typically, a customer has to have a particularly negative or positive experience to leave a Google review.
We settled on a minimum of 10 reviews to make our list because we feel that is the lowest number required to receive a fair customer assessment of a dealer in this industry.
This is a big one for us, but make sure you read the Google ratings. Look for consistent themes among customers who have left a review (both good and bad). If multiple people are saying it, it is more likely you will have the same experience.
Carries Multiple Brands
This is typical of most local copier dealers, but is still an important factor because there are significant advantages to carrying multiple copier brands (and is an advantage over working directly with a manufacturer). Dealers that carry more than one brand are more easily able to offer your business a solution that meets your needs and your budget.
By not being married to promoting a singular copier brand, dealers can afford to offer their customers an unbiased (at least between the two brands they carry) opinion of what is best for their customers.
RELATED: Best Office Copiers of 2020
Glassdoor Rating
Happy employees make happy customers, right? At Standard Office Systems, we think so too. That's why we made the employee ratings of a dealer an important factor in this list.
When employees are not happy in their work environment, they care less about the company they work for. When they care less, customers suffer as a result. Additionally, happy employees are more likely to stay with a company, ensuring the most experienced and knowledgeable people are serving your multifunction printing needs.
Copier dealers in this list have a 3-star rating or higher on Glassdoor.
Great Service Reputation
There are other companies within the Copier Dealer's Association who could have made this list or would be on the shortlist for honorable mentions. The dealers below just stood out from the rest based on our criteria.
That being said, having a great reputation for service and support is the cornerstone of being a member of the Copier Dealer's Association. That's why we felt that membership to the CDA was important to be a consideration for making our list.
Top US Copier Dealers
Listed in alphabetical order.
Advanced Imaging Solutions
Headquarters: Las Vegas, NV
Branches: 4
Google Rating: 4.9/5 (79 reviews)
Glassdoor Rating: 5/5 (25 reviews)
Lines of Business: Multifunction Copiers, Printers, Managed IT Services, Managed Print Services, Business Phone Systems, and Temperature Scanners
From AIS:
"We provide office technology to help businesses create, collaborate, connect, and communicate to become more efficient and profitable. AIS solves business problems through managed IT services (IT outsourcing / virtual CIO / technology), telecom and VoIP phone systems, office imaging (copiers / multi-function printers / document management), and automated temperature scanners. AIS is an authorized reseller of Xerox & KYOCERA copiers and printers, RingCentral, Intermedia, Mitel, and Lifesize. We have made strong inroads in education, legal, medical, and manufacturing based on our knowledge and business needs for each of these markets. Our growth year after year can be attributed to our investment in our most valuable assets, our staff."
Applied Imaging
Headquarters: Grand Rapids, MI
Branches: 13
Google Rating: 4.6/5 (30 reviews)
Glassdoor Rating:
Lines of Business: Multifunction Copiers, Printers, Managed IT Services, Temperature Scanners, and General Office Technology
From Applied Imaging:
"Known as a copier dealer founded in West Michigan, we provide offices with document and software solutions including printing, shredding, and networking. We are more than a technology company serving West Michigan, Detroit, Northern Michigan, Lansing and Northern Ohio."
Fraser Advanced Information Systems
Headquarters: West Reading, PA
Branches: 5
Google Rating: 4.2/5 (11 reviews)
Glassdoor Rating: 3.5/5 (12 reviews)
Lines of Business: Multifunction Copiers, Printers, Managed IT Services, Smart Office, Business Phone Systems, Temperature Scanners, and Managed Print Services
From Fraser Advanced Information Systems:
"For nearly 50 years, Fraser Advanced Information Systems has provided business technology solutions and process automation to companies across Pennsylvania, New Jersey and Delaware. We offer the latest office technology from Sharp, Canon, Lexmark, HP, Microsoft and more. Our services include managed print, managed IT, network support, videoconferencing, cloud telephone hosting and systems, digital displays, cybersecurity, data backup and recovery, IT hardware and more."
Loffler Companies
Headquarters: Minneapolis, MN
Branches: 20
Google Rating: 4.1/5 (13 reviews)
Glassdoor Rating: 3.4/5 (39 reviews)
Lines of Business: Multifunction Copiers, Printers, Managed IT Services, Managed Print Services, Business Phone Systems, and Temperature Scanners
From Loffler:
"We deliver a full suite of IT solutions, multifunctional copiers and printers, managed print services, document workflow consulting and software, phone and voice technology and on-site managed services. Our team of the best and brightest professionals provides office solutions, along with nationally recognized service and support, to local and national businesses."
RJ Young
Headquarters: Nashville, TN
Branches: 30
Google Rating: 4.3/5 (29 reviews)
Glassdoor Rating: 4/5 (100 reviews)
Lines of Business: Multifunction Copiers, Printers, Managed IT Services, and Managed Print Services
From RJ Young:
"RJ Young is the largest, privately-held dealer in the Southeast & one of the largest in the nation providing Managed IT Services, Process Automation, Managed Print Services, multifunction equipment, Outsourced Printing & much more for small to enterprise-level businesses across every industry. Every product & service RJ Young offers is backed by their We Make it Right™ Guarantee: “If you are not happy with our equipment, service, supplies, billing, or anything, let us know & we will make it right, right away. Today, RJ Young has expanded its footprint & is operating in 30 locations across the Southeast. Across all locations, the RJ Young mission is uniform – to provide office solutions that improve productivity and efficiency."
How Do You Choose?
As members of the Copier Dealer's Association, ourselves, the group listed above are among some of the best copier dealers in the United States. As a result, they are able to leverage the network of dealers known as the Copier Dealer Network that affords them the same service ability as major manufacturers.
If you would like to learn more about the Copier Dealer Network or would like to learn more about Standard Office Systems, reach out to us today. We are happy to speak with you about your multifunction copier and/or printer needs and help you get the most efficiency from your devices and workforce.
