As a leading managed services provider in metro-Atlanta, Standard Office Systems releases an annual list of the top managed services providers in our area. Learn about some of the best IT service companies available to businesses today by checking out.
Standard Office Systems Blog
Top Managed IT Service Providers in Atlanta for 2021
Contact Centers Compared: RingCentral vs. Intermedia vs. Talkdesk
BUSINESS PHONES | 3.5 MIN READ
Businesses looking to better manage and run their call centers may turn to Contact Centers as a viable option. However, with multiple industry leaders in the market, it can become tough to choose which one is best suited.
Vendor Management: What is It and How Can MSP's Help?
MANAGED IT SERVICES | 4.5 MIN READ
Vendor management prevents business stagnation by ensuring the best contracts and offerings. As a Managed IT Services Provider (MSP), we employ vendor management best practices to best assist our clients in meeting and.
How to Secure Home Wi-Fi [7 Tips]
CYBER SECURITY | 6 MIN READ
Your home's Wi-Fi network may not be as secure as you think. As a Managed Service Provider, we assist offices in remote transitions, which involves securing these employees' work devices and data that are connected to their.
What is a NOC [Network Operations Center]?
MANAGED IT SERVICES | 6 MIN READ
Companies looking for cyber security assistance may not know what a NOC is, especially when compared to a help desk, when they come across it in a Managed Service Provider's offering. As an MSP with an in-house NOC, we.
Project Management: How a Managed IT Service Provider Can Help
MANAGED IT SERVICES | 5 MIN READ
Project management is a phrase that can emit groans from any seasoned business executive. It is a necessary evil to be completed to further and streamline business operations, but it can be cumbersome and complex,.
What is Email Archiving? [Quick Guide]
CYBER SECURITY | 2 MIN READ
As a Managed Service Provider that sets up clients with email archiving solutions, we have prospects and customers alike that ask for tips on data security and email best practices. Email archiving is a software we recommend.
What is Desktop as a Service? [Definition + Pricing]
MANAGED IT SERVICES | 5 MIN READ
Desktop as a Service (DaaS) enables employees to quickly and securely transition to a remote environment, a need increasing in importance as more businesses turn to alternative workplace strategies. As a Desktop as a.
Who is a Good Fit for Managed IT Services? [Top 7 Characteristics]
MANAGED IT SERVICES | 5.5 MIN READ
As a Managed Service Provider, we understand that not every business will be the right fit for us. For instance, some businesses may be a better fit for an internal IT department. Keep reading to learn who is a good.
How to Control Spam [Tips + Recommendations]
CYBER SECURITY | 6 MIN READ
Spam, sometimes mistaken for the packaged meat product SPAM, is an online nuisance that you have likely experienced before. While we all think we know, in general, what spam is, fully understanding it is key in knowing how to.
Email Security, Managed IT Services
Read MoreSecuring Company Data: How Managed IT Services Can Help
MANAGED IT SERVICES | 7 MIN READ
As a Managed Service Provider, we aim to take customer service a step further by not only educating our clients about how to secure their data but also by educating the public. Although securing company data is a top.
Google Cloud Print Alternatives + Printing Tips
PRINTING | 2.5 MIN READ
Just ten years after its inception, Google Cloud Print will be discontinuing its services starting December 31, 2020. If you wish to continue using a service similar to Google Print, you need to know how to migrate to an.
Corporate Data Backup [Tips and Solutions]
DATA BACKUP | 4.5 MIN READ
It's not a matter of it but when a network outage will happen. Between the unpredictability of Mother Nature causing a flood or power outage, or the increased activity from cyber criminals that can hack and disrupt your.
Desktop-as-a-Service (DaaS): Why Your Remote Office Needs It
REMOTE OFFICE | 5 MIN READ
When businesses plan for a transition to a remote environment, many think about how to properly configure VPN's and office phones. However, what about desktops? At some companies, not every employee has a desktop, which can.
Why Do I Need Contact Center?
BUSINESS PHONES | 5 MIN READ
In today's age of personalization and customization, your customers won't settle for mediocre customer service when they know they can easily find another brand. As a Contact Center provider, we know that our product can.
business phone systems, Contact Center
Read MoreWhen Should I Transition from ACD Group to Contact Center?
BUSINESS PHONES | 5 MIN READ
Businesses currently using Automatic Call Distribution (ACD) Groups have taken a first step towards automating call center processes and making customer interactions more efficient. However, there comes a tipping point where.
business phone systems, Contact Center
Read MoreHow Much Does Contact Center Cost?
BUSINESS PHONES | 6.5 MIN READ
Contact Centers allow businesses with large call volume or call centers to automate and streamline the sales process and improve customer interactions. As more and more business processes become automated, companies who lag.
Document Management System Features [Top 6]
OFFICE TECHNOLOGY | 3.5 MIN READ
Document management is a term that is sometimes misinterpreted by people unfamiliar with it. Those that employ document management software have benefited from streamlined business operations, file security, and more. .
Small Business IT Solutions: 3 Options to Pick From
CYBER SECURITY | 6.5 MIN READ
According to a 2018 report compiled by Verizon, 58% of cyber attack victims were small businesses. While many may think that large corporations are the main target, they aren't. This is because SMB's have less resources to.
How Do I Add Chat to My Website?
It's rare to find a business without an online presence, today. Websites, email, direct texting, social media, and other forms of online communication help attract and delight customers. Convenience is key and the days of current and prospective.