Should You Choose Cloud-Based Telephony?

Ready or not, here it comes: the cloud. Whether you're an early adopter or a late bloomer, everyone knows to some extent that cloud services are becoming a non-optional essential for every business. If you've started to wonder if it's time to implement a cloud-based unified communications system, the answer is, in short: yes. Here's why.

The Cloud and Unified Communications

Today's employees are often spread around the world, working from home and coffee shops and remote offices. But communication is an essential part of collaboration, effective workplace interaction, and innovation. It's worthwhile to invest in solutions that bridge the gap and make it easier for your employees to communicate with each other and with your clients.

If you're ready to move your unified communication system to the cloud, here's what you need to know.

1. You can embrace a hybrid approach: The great thing about cloud services is that you don't have to use an all-or-nothing approach. This is helpful when you're not sure how the transition period will work. Use a hybrid approach to migrate your UC system to the cloud and make things simpler for you and your IT department.
2. Test and assess beforehand: It's essential that you test your environments before migration to make sure it's ready to handle all of your data. Keep in mind that you'll need a cloud environment that can handle not only today's traffic but the calls, users, and usage patterns of tomorrow as your business grows.
3. Monitor performance proactively: Make sure you have your IT team on proactive monitoring and maintenance. There's a lot of software and hardware involved in a cloud-hosted UC program.

For more information about phone systems for your Atlanta business, contact us today.