TOP MANAGED SERVICES PROVIDERS | 5 MIN READ
Each of the last two years prior, we at Standard Office Systems have endeavored to compile a list of the top Managed IT Service providers in metro Atlanta, removing ourselves to make our findings as neutral and lacking in bias as possible.
Well, it's been fourteen months since we've checked in on the industry, so we thought it might be worth our while to do a refresh of sorts. Without further adieu, here's our look at the Top Managed IT Service provides in Atlanta for 2022.
Not a lot of time? Skip to the list:
You can see our 2021 findings here; our 2020 list, here.
Standard Office Systems is an industry-leading provider of managed IT services, but as in 2020 and 2021, we omitted our company from consideration.
Admittedly, we'd love for you and your business to work with us, and we believe our fifty-plus years service, assisting metro Atlanta businesses meet their technology needs in all that time, rivals other area industry leaders. That said, we sometimes get asked to recommend other quality providers for comparison sake.
As we've done in years past, we've put together a fairly comprehensive list, adhering to our formula:
We only spotlight Managed IT Service providers with a minimum of ten years in business. We set this standard not because we don't appreciate a scrappy new start-up, but because a newer business has its own obstacles to overcome its first few years, and that may mean limitations on resources that can impact their service to you. Also, consider that a new business is often in "learn as they go" mode, which makes you something of a "test subject."
Lastly, according to Investopedia, the U.S. bureau of Labor Statistics data shows that one in five new businesses of any kind fail during their first two years, nearly half (45%) their first five, and 65% in their first 10 years.
Minimum criteria: ten (10) or more years in business.
Obviously we're looking only for metro Atlanta providers, but for our scrutinizing, we believe you're better-served by a company based in Atlanta, and not a multi-city or multi-state chain operation with a branch. Think of the pop-up tax preparation shops in a nearby strip mall. Do you think the person sitting behind a computer is a degreed tax accountant or attorney? Usually the answer is "of course not." A branch staffer may be at the mercy of a home office in New York or California, which means your needs will be, too. When time is of the essence, you want local and immediate.
Minimum criteria: based in metropolitan Atlanta.
If some guy working from his basement could do it, you could hire an individual, too. Certainly you won't likely need a multi-national or interstate-sized network of outsourced IT, but you would like having a team of experts there to address your Managed IT needs, right? For this purpose, and in conjunction with our criteria focusing on local providers in business at least ten years, we think looking only at provider with a t least ten employees makes sense. In fact, staff size may well indicate the number of clients already on the books for their services, and more clients served means "experience you will benefit from," too.
Minimum criteria: ten (10) or more employees.
A happy workforce is a more productive workforce for any successful business. Happier employees work harder for their employers, pure and simple. Being well-compensated and appreciated is solid. motivation, which also keeps turnover low - and you, the contract client, benefit from that, too.
Minimum criteria: Glassdoor reviews of 3 or higher; we realize Glassdoor reviews can often be more utilized by outgoing/terminated (and thus, disgruntled) former employees, so we brought our threshold down a bit, here.
Listen, if we're being honest, the customer isn't always right, and sometimes crankiness is what leads to someone even leaving a review in the first place. That said, Google reviews are rarely removed, so look for common complaints and decide if that shortcoming would be crippling to your company's needs.
Minimum criteria: For this list, we only present providers with ten or more Google ratings with an average score of 4.0 or higher.
Note: this list is in alphabetical order
Headquarters: Atlanta, GA
Company Size: 51-99
Glassdoor Rating: 4.3/5 (28 reviews)
Google Review Rating: 4.6/5 (17 reviews)
From their website:
"Our services and support extend from applications to infrastructure architecture. We provide solutions in a private, public or hybrid environment, and we guide clients toward the best strategy."
Headquarters: Brookhaven, GA
Company Size: 50-99
Google Review Rating: 4.8/5 (9 reviews)
Glassdoor Review Rating: 3.8/5 stars (26 reviews)
From their website:
"Leapfrog provides expert-level managed IT services to more than 120 businesses and nonprofits worldwide... our approach delivers optimized IT services that are faster, safer, better managed, and more reliable."
Headquarters: Suwanee, GA
Company Size: 10-50
Glassdoor Review Rating: 4.6/5 stars (2 review)
Google Review Rating: 5/5 stars (23 reviews)
From their website:
"We exist to make technology work for you. Have confidence in a trusted advisor that works to meet your needs."
Headquarters: Lawrenceville, GA
Company Size: 10-50
Glassdoor Review Rating: 3.9/5 star (6 reviews)
Google Review Rating: 5/5 (48 reviews)
From their website:
"PCPlus Networks has provided expert IT support since 2003, helping hundreds of businesses increase productivity and profitability by making IT a streamlined part of operations. We equip our clients with customized technology solutions, providing greater operational value and reduced risk."
Established: 2008
Company Size: 10-24
Glassdoor Review Rating: 5/5 stars (13 reviews)
Google Review Rating: 5/5 stars (28 reviews)
From their website:
"ProviDyn provides technology expertise, services, and support to help small and mid-sized organizations sustain growth and strengthen performance."
Headquarters: Atlanta, GA
Company Size: 10-24
Glassdoor Rating: 4.8/5 (6 reviews)
Google Review Rating: 4.9/5 (35 reviews)
From their website:
"Our mission is to help people get important work done and make them feel human in the process."
Headquarters: Duluth, GA
Company Size: 100-249
Glassdoor Rating: 3.7/5 (10 reviews)
Google Review Rating: 4.9/5 (16 reviews)
From their website:
"Since our inception in 2001, VeriStor has been recognized by the media, trade groups, and our partners for roles in transforming business Technology."
If you are seeking managed IT services in the Atlanta metropolitan area, there are many quality providers available. Ensure that you are choosing the best solution for your organization by fully vetting each IT services candidate.
The list we provided is not exhaustive, but we hope it will assist you in your search. Should you have any additional questions regarding managed service providers, don't hesitate to reach out to Standard Office Systems to see how we can assist you in finding the right solutions for your firm.
Whether you are looking for an all-inclusive service (like we offer), a la carte, or break-fix services, a quality provider can be found in your area at an affordable price.
Speaking of affordable - be sure to check out our guide for purchasing managed services, which includes a cost calculator. The calculator should help you determine if all-inclusive, a la carte, or break-fix is the best option for you.
Have other questions?