If you’re a small business, then we know you’re on the lookout for ways to make your business boom. Growing traffic to your website, office and products means a very active phone line. Choosing a phone service is a big part of building your foundation to success.
The two options before you are:
- A traditional phone service (depends on phone lines connected to public switched telephone network on circuits)
- Voice Over Internet Protocol (VOIP) which transmits calls over Internet as data
Ultimately, you get to decide which is faster, more convenient and makes for smooth communication with your customers.
The Pros of VOIP
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VoIP involves no hardware installs or confusing tech support manuals. VOIP’s features include accessing calls from your computer or laptop. You can forward calls to mobile phones, and the provider’s network transmits voice data over the internet – so no phone switch is needed.
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Excellent customer service is another huge advantage of VOIP. Traditional phone lines are going out of style and practicality. With VOIP, you can directly get to your customer’s needs without having to wait for delays in issue solving. A quickly served customer is a happy customer.
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It’s also much easier for employees to access. Your workers will be able to conveniently and efficiently forward calls, use remote voicemail, access web, and mobile devices. Confusing codes and # signs are a thing of the past. Employees can access their work voicemail from wherever they are. VOIP’s user-friendly features are far more enhanced than traditional phone lines.
It’s no wonder that VOIP is the new classic phone system helping business succeed.
Let us be a part of bringing a more flexible phone system to your Atlanta office. Contact us with your questions.
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