IT Help Desk Support
What is Network Security Management?
The Standard Office Systems Network Operations is home to our 24-hour, 7 days-per-week, in-house help desk/tier I support. Many IT services companies use third-party organizations to meet their customers’ help desk support needs. The advantages of in-house help desk support include:
- Lower turnover rate compared to overseas support
- Your company data being more secure
- Local support that proves easier to communicate with and faster to serve your employees and their IT needs
- 90% of issues can be resolved remotely and quickly
The SOS Difference
At Standard Office Systems, we use our industry expertise to help our clients build customized cyber security solutions.
We work with some of the biggest and best-rated security software providers in the business, which lets your business have access to some of the most robust and high-performing software in the market all in an affordable package.
Since our services are bundled together in one all-inclusive price, you can get access to our whole suite of security software at a lower cost than if you decided to lease all the software yourself.
SOS Help Desk Solutions:
- Password recovery
- Computer troubleshooting
- Malware/virus scanning and remediation
- Microsoft application support
- Email setup and troubleshooting
- Real-time phish threat consultation
- Phone connectivity solutions
- Mobile device support
- More
Onsite Services
Mobile Device Support
All bases covered means exactly that. Our mobile device support ensures your phones, tablets, and other mobile devices stay working when you need them. Our team of in-house technicians will troubleshoot your mobile device network connectivity issues and mobile line of business application support.
The SOS Difference
At Standard Office Systems, we aim to meet your company’s needs through our 24/7 help desk support.
Standard Office Systems is proud to employ 100% of its IT network support team in-house. This means you never worry about unknowingly hire a help desk team that has been outsourced to a company with high-turnover or less secure data security practices.
The result, is a team of professionals who understand your business and how to best keep it moving forward with the latest technology in cybersecurity, troubleshooting, and network support.
Reach Out Today
Standard Office Systems is committed to offering leading quality service to its customers and serves small businesses to Fortune 500 companies. Find out today how SOS can assist your business' network needs by contacting us directly. If you would like to schedule a brief conversation to learn more about SOS's help desk support solutions, please click the button below:
